Refund policy
30-Day Return Policy
At EdgeVenture Offroad, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns
- Eligibility: You have 30 days from the date of purchase to return an item.
- Condition: Items must be unused, in the same condition you received them, and in the original packaging.
Refunds
- Process: After we receive and inspect your item, we will notify you about your refund status. There will be a 20% restocking fee deducted from your return
- Approval: If approved, we will issue a refund to your original payment method.
- Time Frame: You will receive the credit within a few days, depending on your card issuer's policies.
Exchanges
- We replace items only if they are defective or damaged. To exchange an item, email us at Edgeventureoffroad@gmail.com
Shipping
- Responsibility: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.